Get in touch with us

We aim to respond to every enquiry within 48 hours during business days (Monday - Friday, 9:00 - 17:00 GMT). Messages sent over the weekend or on public holidays will be picked up the next working day.

General questions, order assistance, returns and exchanges, product enquiries, partnership requests, and press contacts. For urgent order updates, please include your order number so we can help faster.

You'll receive a tracking link by email as soon as your order ships. If you've lost the email, our Customer Care team can look up your order — just include your order number and the email used at checkout.

Yes — we accept returns within 14 days of delivery. Items must be unworn, unwashed and in their original packaging. Full details are on our returns page.

Yes. You'll find us at 42 Cromwell Road, London. We're open Monday - Friday 10:00 - 19:00 and weekends 11:00 - 18:00. Walk-ins welcome.

Send us a note via the form and mention Wholesale or Press in your message. You can also email us directly at hello@eighteenfortytwo.com.